Frequently Asked Questions

Q: Does EGA pro-rate tuition when I join mid-Month?

Registrations are accepted at any time throughout the year, and tuition will be pro-rated accordingly.

Q: What is EGA's make-up policy?

Your membership allows you to make-up classes throughout the year. In order to take advantage of this benefit, you must:

  • Unlimited make-up classes within the same level and enrollment period! You must call-in or e-mail your child’s absence 24 hours in advance to be eligible to schedule a make-up class.

  • Make-up classes must be scheduled with the Front Desk to ensure space in class: (952) 882-9012.

  • Can receive 1 free open gym pass if you cannot find a make-up class time that works for you. Passes must be picked-up before the end of the enrollment period in which your child missed class

Q: How do we pay tuition?

We are a year-round program with Monthly based tuition. Tuition is automatically paid monthly via direct debit from any major credit/debit card on the 15th of each month for the next month. You are only charged for the number of classes that we have scheduled for each month (varies between 3-5 times per month). Declined payments must be remedied before the 20th day of the month or your class spot may be given to a waitlist student. View EGA’s Vacation & Tuition Billing Calendar for further details.

A valid EGA Membership is required at the time of registration. 

No refunds or transfers of credit from one child to another or one month to another will be issued. All transactions are final once auto-pay has been processed on the 15th of the Month for the next month month. Refunds, when applicable, will be issued less a $20 handling fee. To un-enroll, simply notify EGA in writing by the 14th of the Month via e-mail at or by a signed note/letter that can be dropped off at EGA’s front desk.

Membership Details:

A non-refundable, non-transferable annual membership fee is required to register for classes: $35 for an Individual Membership; $50 for a Family Membership.


  • Discount on Special Events
  • Discount on Open Gym
  • Discount on School Year Camps
  • Membership applies at ASA
  • Can schedule make-ups for missed classes if EGA is notified of absence from scheduled class at least 24 hours in advance

Q: Does EGA offer family discounts?

We offer generous sibling discounts and multi-class/multi-session discounts. Our discounts are:

Sibling Tuition Discount (per month):

  • ​Second member = 15% off
  • Third member = 25% off
  • Fourth Member = 50% off
  • Fifth+ Member = FREE.

Sibling discounts do not apply to pro-rated tuition. Lesser tuitions will receive the applicable highest discount.

  • When your child is enrolled in more than 1 class per week within the same month, you will receive 20% off the lesser tuition class(es).

Q: Can I stay to watch my child?

Of course, we love our parents to stay and watch! You’re welcome to observe your child in our glassed-in lobby for main gym students or behind the cubbies in our tots’ gym for our preschool classes (non-participating parents are not to enter the gym). We request parents to refrain from coaching his/her children during class to avoid embarrassing the child and disrupting class.

If you have any concerns about your child’s class, please talk to the front desk or a manager.

Q: What should my child wear to class?

Some Programs have its own attire requirements (Ninja Zone & Cheer). In general, for girls’ gymnastics, we recommend wearing a body leotard (no skirt) – shorts and footless tights are allowed. For boys’ gymnastics, we recommend wearing a t-shirt tucked into stretch pants or elastic waist cotton shorts. Long hair should be pulled away from the face into a pony-tail with an elastic band. For your child’s safety hair clips, barrettes, other hair accessories, hair glitter, gel, spray-on hair color, or excessively oily hair products are not permitted.

All students are barefoot during class. Parents are welcome to wear socks in the gym when participating in class.

Only stud earrings are permitted. All dangling jewelry must be removed before participating in class.

Q: How and when will my child progress to the next level?

Children learn at different paces – On average, most students are in the same level for a full year as there are many skills to accomplish in each level. It takes quality instruction, practice, strength, flexibility, agility, and dedication to achieve skills in any physically demanding sport. Every level should be taken seriously as all skills are built off of one another; a firm foundation and understanding of basic skills before advancing is key.

Stay up-to-date on your athlete's progress by using EGA's App! When your child is ready to move-up you will receive a call from the office to change your child's class and your child will receive a certificate in the mail! 

If you find your child is struggling, consider having your child attend class twice a week. It’s hard to build muscle and muscle memory with only attending class once a week! If coming twice a week is not feasible, talk to your child’s coach about certain conditioning drills he/she can work on at home in addition to taking your once a week class. Private lessons are also an option – inquire at the Front Desk.

Q: How do I find out if EGA is closed due to inclement weather?

We immediately post closing information to the EGA website and EGA’s Facebook Page: Our voicemail will also state we are closed.

Q: What can I do for EGA?
  • Refer a friend! We will grant you a $15 EGA credit PER newly enrolled student.
  • Write a positive Facebook Review! We will grant you a $10 EGA credit.
    • 1 review per family
  • Write a positive Google Review! We will grant you a $10 EGA credit.
    • 1 review per family

Q: Why does EGA need my e-mail address?

As our company becomes more automated and green conscience, e-mailing is becoming our preferred form of communication (inform you of important billing information, facility closings, special events, and promotions); therefore, your e-mail address is required upon registration.

Your e-mail address will allow you to log-in to your Customer Portal to access your personal details at EGA. You can make a payment, update your account, change your billing information, change your password, add a student to a waitlist, view your fees and payments, check your child’s current enrollment, register for Special Events at EGA (Parents’ Night Out, EGA FUN Night, Day Camps), schedule a birthday party, register for classes, and receive important messages or contact our Front Desk staff.